Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)

Because it’s been a terrible, horrible, no good and very bad year, imagine if your entire team announces they’re jumping ship. Who do you persuade to stay? And who do you help pack up and send on their way? At Netflix, managers call this the keeper test. You’re a keeper if you’re exceptionally creative, doContinue reading “Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)”

27 years in public relations turned into a 30-minute early morning walk & talk

If you’ve reached the end of Netflix, you can watch me talk about public relations while wandering through the woods for 30 minutes. Prof Wayne Aubert asked if I’d offer up some wisdom for Advertising students in an upcoming class. So I turned 27 years of working in PR into a half-hour stream of consciousness (with justContinue reading “27 years in public relations turned into a 30-minute early morning walk & talk”

Racism reeducation book #9 – Isabel Wilkerson’s Caste: The Origins of Our Discontents

Caste: The Origins of our Discontents is one in a stack of books I’m reading as part of my overdue reeducation on racism. I’ve reviewed more than 500 business books for The Hamilton Spectator since 1999 and worked in public relations for 27 years. Here are four questions to wrestle with from Isabel Wilkerson’s brilliant andContinue reading “Racism reeducation book #9 – Isabel Wilkerson’s Caste: The Origins of Our Discontents”

Want your organization to thrive? Bureaucracy needs to die (review of Humanocracy)

Days can drag during the pandemic but the future’s arriving way ahead of schedule. COVID-19 is accelerating changes in how we work, learn, shop and play. Trends that would’ve played out over years are happening within months. While working from home is a hot topic, Gary Hamel and Michele Zanini make a convincing argument forContinue reading “Want your organization to thrive? Bureaucracy needs to die (review of Humanocracy)”

Racism reeducation book #8 – Dolly Chugh’s The Person You Mean to Be

The Person You Mean to Be: How Good People Fight Bias is one in a stack of books I’m reading as part of my overdue reeducation on racism. I’ve reviewed more than 500 business books for The Hamilton Spectator since 1999 and worked in public relations for 27 years. I made the mistake of going intoContinue reading “Racism reeducation book #8 – Dolly Chugh’s The Person You Mean to Be”

How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)

Anyone else finding it impossible to pause and ponder during the pandemic? It’s tough to step back and reflect when you’re chronically anxious and exhausted. If you’ve been laid off or let go, you’re scrambling to find work. If you’re still working, you’re bracing for a second surge and more job cuts. You’re worried aboutContinue reading “How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)”

Racism reeducation book #7 – Jason Reynolds and Ibram X. Kendi’s Stamped: Racism, Antiracism and You

Stamped: Racism, Antiracism and You is one in a stack of books I’m reading as part of my overdue reeducation on racism. I’ve reviewed more than 500 business books for The Hamilton Spectator since 1999 and worked in public relations for 27 years. Each of us has a choice to make. We can choose to beContinue reading “Racism reeducation book #7 – Jason Reynolds and Ibram X. Kendi’s Stamped: Racism, Antiracism and You”

Racism reeducation book #6 – Alicia Elliott’s A Mind Spread Out on the Ground

A Mind Spread Out on the Ground is one in a stack of books I’m reading as part of my overdue reeducation on racism. I’ve reviewed more than 500 business books for The Hamilton Spectator since 1999 and worked in public relations for 27 years. Alicia Elliott says indigenous kids have good reason to fear governmentalContinue reading “Racism reeducation book #6 – Alicia Elliott’s A Mind Spread Out on the Ground”

Racism reeducation book #5 – Crystal Fleming’s How to Be Less Stupid About Race

How to Be Less Stupid About Race is one in a stack of books I’m reading as part of my overdue reeducation on racism. I’ve reviewed more than 500 business books for The Hamilton Spectator since 1999 and worked in public relations for 27 years. What exactly should we do now? What can you and IContinue reading “Racism reeducation book #5 – Crystal Fleming’s How to Be Less Stupid About Race”

How to prevent diversity training from becoming a support group for white people (review of White Fragility)

I owe the facilitators an apology. I was taking my first mandatory diversity workshop at work. I was more than 20 years into my career. This was not my finest moment. I sat with my arms crossed, back up and mouth shut. I was suffering from an acute case of sudden onset white fragility. IContinue reading “How to prevent diversity training from becoming a support group for white people (review of White Fragility)”