The epic rise & spectacular fall of WeWork & Adam Neumann (review)

Today’s overworked, underpaid and unappreciated employee is tomorrow’s confidential source for a reporter. And disgruntled workers will happily talk as it all goes wrong for leaders lacking in hubris. In writing about the rise and fall of shared office renter WeWork, journalist Reeves Wiedeman did more than 200 interviews over 18 months with employees atContinue reading “The epic rise & spectacular fall of WeWork & Adam Neumann (review)”

Don’t answer the wrong question when you’re procrastinating (review of Who Not How)

I’ve been procrastinating since the start of the pandemic. It turns out that’s been a smart move. On the desk in my home office basement bunker is a notebook. Inside that notebook is nearly 30 years’ worth of hits, misses and lessons learned on leadership communications. I’ve cribbed notes from the hundreds of leadership booksContinue reading “Don’t answer the wrong question when you’re procrastinating (review of Who Not How)”

Quit your day job smartly & safely (review of How I Built This by Guy Raz)

Dreaming of being your own boss? Don’t quit your day job. At least not yet. Keep putting in your 40-hour work week and spend your free time being entrepreneurial. That steady paycheque will buy you a longer runway for getting your business off the ground. “Most of the successful entrepreneurs I’ve met left the comfortContinue reading “Quit your day job smartly & safely (review of How I Built This by Guy Raz)”

Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)

Because it’s been a terrible, horrible, no good and very bad year, imagine if your entire team announces they’re jumping ship. Who do you persuade to stay? And who do you help pack up and send on their way? At Netflix, managers call this the keeper test. You’re a keeper if you’re exceptionally creative, doContinue reading “Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)”

How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)

Anyone else finding it impossible to pause and ponder during the pandemic? It’s tough to step back and reflect when you’re chronically anxious and exhausted. If you’ve been laid off or let go, you’re scrambling to find work. If you’re still working, you’re bracing for a second surge and more job cuts. You’re worried aboutContinue reading “How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)”

How to prevent diversity training from becoming a support group for white people (review of White Fragility)

I owe the facilitators an apology. I was taking my first mandatory diversity workshop at work. I was more than 20 years into my career. This was not my finest moment. I sat with my arms crossed, back up and mouth shut. I was suffering from an acute case of sudden onset white fragility. IContinue reading “How to prevent diversity training from becoming a support group for white people (review of White Fragility)”

Build your brand with a helping hand during the pandemic (review)

The COVID fog rolled in thick and fast at the grocery store and an act of kindness got me home. I was at my car with a week’s worth of groceries but no keys. I rifled through every bag and made sure the keys weren’t locked in my car. I went back inside the groceryContinue reading “Build your brand with a helping hand during the pandemic (review)”

How to be an ally for your Black colleagues (review)

I used to think I was one of the good guys. I’ve never said anything racist about a coworker. Never accused anyone of playing the race card or dismissed someone for being a token minority hire. But I’ve stayed silent and never asked how or why. How was it possible that I never had aContinue reading “How to be an ally for your Black colleagues (review)”

COVID-19’s stripping workplace culture back to its essence: strong leadership

I used to think it was about the Canada Day celebration, family Christmas party, team-building retreat in cottage country and the millions of dollars donated each year to local groups and causes But I now believe the secret sauce for this company’s standout culture was the senior executive team. Over the course of my careerContinue reading “COVID-19’s stripping workplace culture back to its essence: strong leadership”

The secret to being a great leader? Start by being an ambassador of other people’s awesomeness (review of Unleashed)

This isn’t my first time being considered a non-essential employee. I’ve worked with some great leaders during my tours of duty at a provincial association, hospital, steelmaker, college and university. These all-star leaders didn’t want or honestly need much public relations help. It was the less-than-stellar leaders who kept us PR pros busy as anContinue reading “The secret to being a great leader? Start by being an ambassador of other people’s awesomeness (review of Unleashed)”