Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)

Because it’s been a terrible, horrible, no good and very bad year, imagine if your entire team announces they’re jumping ship. Who do you persuade to stay? And who do you help pack up and send on their way? At Netflix, managers call this the keeper test. You’re a keeper if you’re exceptionally creative, doContinue reading “Job one for leaders – find and keep stunning colleagues & part ways with everyone else (review of Reed Hastings No Rules Rules)”

How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)

Anyone else finding it impossible to pause and ponder during the pandemic? It’s tough to step back and reflect when you’re chronically anxious and exhausted. If you’ve been laid off or let go, you’re scrambling to find work. If you’re still working, you’re bracing for a second surge and more job cuts. You’re worried aboutContinue reading “How to find time to reflect during a pandemic (review of Step Back by Joseph Badaracco)”

How to prevent diversity training from becoming a support group for white people (review of White Fragility)

I owe the facilitators an apology. I was taking my first mandatory diversity workshop at work. I was more than 20 years into my career. This was not my finest moment. I sat with my arms crossed, back up and mouth shut. I was suffering from an acute case of sudden onset white fragility. IContinue reading “How to prevent diversity training from becoming a support group for white people (review of White Fragility)”

Build your brand with a helping hand during the pandemic (review)

The COVID fog rolled in thick and fast at the grocery store and an act of kindness got me home. I was at my car with a week’s worth of groceries but no keys. I rifled through every bag and made sure the keys weren’t locked in my car. I went back inside the groceryContinue reading “Build your brand with a helping hand during the pandemic (review)”

How to be an ally for your Black colleagues (review)

I used to think I was one of the good guys. I’ve never said anything racist about a coworker. Never accused anyone of playing the race card or dismissed someone for being a token minority hire. But I’ve stayed silent and never asked how or why. How was it possible that I never had aContinue reading “How to be an ally for your Black colleagues (review)”

COVID-19’s stripping workplace culture back to its essence: strong leadership

I used to think it was about the Canada Day celebration, family Christmas party, team-building retreat in cottage country and the millions of dollars donated each year to local groups and causes But I now believe the secret sauce for this company’s standout culture was the senior executive team. Over the course of my careerContinue reading “COVID-19’s stripping workplace culture back to its essence: strong leadership”

The secret to being a great leader? Start by being an ambassador of other people’s awesomeness (review of Unleashed)

This isn’t my first time being considered a non-essential employee. I’ve worked with some great leaders during my tours of duty at a provincial association, hospital, steelmaker, college and university. These all-star leaders didn’t want or honestly need much public relations help. It was the less-than-stellar leaders who kept us PR pros busy as anContinue reading “The secret to being a great leader? Start by being an ambassador of other people’s awesomeness (review of Unleashed)”

What are you doing for others? Answering life’s great question (review)

Kids in our neighbourhood know who’s answering life’s great question. Grown-ups working in hospitals and grocery stores, delivering mail and driving garbage trucks are getting shout-outs on homemade signs that kids are taping in windows and staking on front lawns. They’re giving thanks to all the essential workers who are putting their lives on theContinue reading “What are you doing for others? Answering life’s great question (review)”

A better way to solve tough problems (review of What’s Your Problem?)

How would you solve the problem of too many dogs waiting to get adopted from your local animal shelter? You could run pop-up adoption shops. Roll out a dog-of-the-week promo with your local newspaper and TV station. Revamp the shelter’s website, give the dogs their own Instagram account and launch a matchmaking mobile app that’sContinue reading “A better way to solve tough problems (review of What’s Your Problem?)”

How to ask for help at work (review of All You Have to Do is Ask)

I still don’t have an answer to the one question my boss always asks at the end of our one-on-one meetings. What can I do to help make it easier for you to do your job? I keep drawing a blank because this has never been a frequently asked question throughout my career. And I’veContinue reading “How to ask for help at work (review of All You Have to Do is Ask)”