5 career and business-boosting New Year’s resolutions

This review first ran in the Dec. 21 edition of The Hamilton Spectator. Here are five New Year’s resolutions courtesy of the best business books I reviewed this year for the Hamilton Spectator. 1. Give us something to talk about.  Word of mouth is the least expensive and most effective way to grow your business, sayContinue reading “5 career and business-boosting New Year’s resolutions”

8 ways to win over customers and make mom proud (review of Jeanne Bliss’ Whould You Do That To Your Mother?)

This review first ran in the May 26 edition of The Hamilton Spectator. Would You Do That To Your Mother? The “Make Mom Proud” Standard For How To Treat Your Customers Jeanne Bliss Portfolio / Penguin $36 The manager of the Hollister store at Limeridge Mall in Hamilton won over this grateful dad and wouldContinue reading “8 ways to win over customers and make mom proud (review of Jeanne Bliss’ Whould You Do That To Your Mother?)”