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Posts tagged ‘Ego is the Enemy’

Five great ideas to carry over into your business or organization in 2018

Drawing from some of the best business books I read and reviewed last year for the Hamilton Spectator, here are five great ideas  to carry over into 2018.

no egoAdd an accountability filter to your 2018 employee engagement survey. Add questions that will let you separate out answers from two very different kinds of employees. Pay close attention to what high-accountable employees are telling you. They’re the high performers who’ll suggest ways to make your organization better for customers, clients, patients or students. Don’t waste time, money or effort in trying to shore up satisfaction scores of low-accountable employees who will only give you a list of demands on how to make their lives easier. “If we really want our engagement surveys to drive workplace results, then we need to be honest,” says Cy Wakeman, author of No Ego – How Leaders Can Cut the Cost of Workplace Drama, End Entitlement and Drive Big Results. “Not all employees contribute equally, and the feedback they offer isn’t equal either. Treating all feedback equally is crazy.” So too is holding managers accountable for driving up satisfaction scores among employees who contribute little or nothing to the organization.

egiHelp yourself by helping others first. Adopt what Ryan Holiday calls the canvas strategy. “Find canvasses for others to paint on,” says Holiday in Ego is the Enemy. “Whereas everyone else wants to get credit and be respected, you can forget credit. You can forget it so hard that you’re glad when others get it instead of you – that was your aim after all. Let the others take the credit on credit, while you defer and earn interest on the principle.” This is one way to keep your ego in check in 2018 and not allow a false sense of superiority to exceed the bounds of confidence and talent.

radicalStart practicing radical candor. Care personally and challenge directly in 2018. Find the courage to deliver difficult yet necessary feedback, make tough calls and set a high bar for results. At the same time, let people know that you care them. “When people trust you and believe you care about them, they are much more likely to accept and act on your praise and criticism,” says Kim Scott in Radical Candor – Be a Kick-Ass Boss Without Losing Your Humanity. You do yourself and the people around you no favours when you put being liked ahead of saying and doing what needs to be said and done.

MomentsPick an event that your organization runs every year and shake up the status quo. Don’t settle for what Chip and Dan Heath call the soul-sucking force of reasonableness. Invest the time and extra money to create a stand-out experience in 2018 that everyone in the room will remember and everyone else will wish they had attended. “Moments matter,” say the Heaths in The Power of Moments“And what an opportunity we miss when we leave them to chance. Teachers can inspire, caregivers can comfort, service workers can delight, politicians can unite and managers can motivate. All it takes is a bit of insight and forethought. We can be the designers of moments that deliver elevation and insight and pride and connection.”

powerMake sure everyone in your organization has the same answers to two fundamental questions. What do we stand for? And what do we want to be known for? The answers will define your organization’s culture in 2018. Average organizations have mission statements. Great organizations have people who are on a mission. The difference comes down to culture. “Your most important job as a leader is to drive the culture,” says Jon Gordon in The Power of Positive Leadership. “You must create a positive culture that energizes and encourages people, fosters connected relationships and great teamwork, empowers and enables people to do their best work.”

@jayrobb serves as director of communications for Mohawk College, lives in Hamilton and has reviewed business books for the Hamilton Spectator since 1999.

Review: Ryan Holiday’s Ego is the Enemy

egiThis review first ran in the Jan. 30 edition of The Hamilton Spectator.

Ego is the Enemy

By Ryan Holiday

Portfolio / Penguin

$34

One of the all-time greatest coaches broke into the National Football League by doing unpaid grunt work.

Bill Belichick, who’s coaching in his seventh Super Bowl this Sunday, got his start by analyzing thousands of hours of game film for the Baltimore Colts.

“You gave him an assignment and he disappeared into a room and you didn’t see him again until it was done and then he wanted to do more,” said of the Colts coaches.

Belichick didn’t demand to get paid. He didn’t tell the coaches that he was too smart and talented to waste his time watching film. He didn’t expect to be showered with praise for his insights and ideas. He didn’t walk around the office boasting that he was destined for a Pro Football Hall of Fame career.

Instead, Belichick quietly got to work, paid his dues and adopted what Ego is the Enemy author Ryan Holiday calls the canvas strategy.

It’s a strategy where you help yourself by helping others. You trade short-term gratification for a longer-term payoff. “Find canvases for others to paint on. Whereas everyone else wants to get credit and be respected, you can forget credit. You can forget it so hard that you’re glad when others get it instead of you – that was your aim, after all. Let the others take the credit on credit, while you defer and earn interest on the principal.”

The culminating effect of the canvas strategy is profound, says Holiday. You learn from solving diverse problems for other people. You earn a reputation for being indispensable. You develop new relationships and build a bank of favours that you can later cash in.

We can adopt the canvas strategy at any time and at any stage in our careers. “Clear the path for the people above you and you will eventually create a path for yourself. The person who clears the path ultimately controls its direction; just as the canvas shapes the painting.”

Following the canvas strategy is one way to keep our egos in check and avoid an unhealthy belief in our own importance.

Ego is our enemy, says Holiday. Ego seduces us by telling us we’re special, better than everyone else and the rules don’t apply to us. It’s “the petulant child inside every person, the one that chooses getting his or her way over anything or anyone else. The need to be better than, more than, recognized for, far past any reasonable utility – that’s ego. It’s the sense of superiority and certainty that exceeds the bounds of confidence and talent.”

Learning to manage our egos will keep us humble in our aspirations, gracious in our successes and resilient in our failures.

“What is rare is not raw talent, skill or even confidence but humility, diligence and self-awareness,” says Holiday. “If the belief in yourself is not built on actual achievement you are setting yourself up for a precipitous rise followed by a calamitous fall.”

Social media does us no favours. Talk and hype have replaced quiet action away from the spotlight, warns Holiday. “We seem to think that silence is a sign of weakness. That being ignored is tantamount to death. So we talk, talk, talk as though our life depends on it. The only relationship between work and chatter is that one kills the other.”

And when faced with life’s inevitable setbacks, we console ourselves on social media and indulge in self-immolation. We cry how it isn’t fair and blame others. We traffic in conspiracy theories, promise retaliation and plot our revenge. “We don’t need pity – our own or anyone else’s,” says Holiday. “We need purpose, poise and patience.” We need stoic resilience and increased self-awareness, something that an unchecked ego will block.

Learning to supress, subsume and direct our egos is the best guarantee that we’ll make a difference and leave our mark, whether we’re leading a small business, a major organization, an NFL team or the most powerful nation in the free world.

@jayrobb serves as director of communications for Mohawk College, lives in Hamilton and has reviewed business books for the Hamilton Spectator since 1999..