Book review: Onward — How Starbucks fought for its life without losing its soul

Onward: How Starbucks Fought For Its Life Without Losing Its Soul By Howard Schultz Rodale $29.99 Now here’s a cool way to brainstorm. You walk into a ballroom. You’re given a black sharpie, a white iPod and a pack of index cards. You hit play on the iPod and start listening to Come Together. YouContinue reading “Book review: Onward — How Starbucks fought for its life without losing its soul”

Review:

This review first ran in the May 8th edition of The Hamilton Spectator. You Can't Fire Everyone By Hank Gilman Portfolio ($32.50) Congratulations on your promotion and welcome to middle management. For your orientation, here’s a quick introduction to your new team. Kent has a great sense of humour that will be entirely at yourContinue reading “Review:”

Book review: The Improvisation Edge

This review originally ran in The Hamilton Spectator. The Improvisation Edge: Secrets to Building Trust and Radical Collaboration at Work By Karen Hough Repeat after me. Wow! That’s a great idea. Yes! Let’s try again. Only this time, with a straight face. Wow! That’s a great idea. Yes! Sometime during the next month, we’re goingContinue reading “Book review: The Improvisation Edge”

Book review: Innovative Intelligence

This review originally ran in the March 28 issue of The Hamliton Spectator. Innovative Intelligence: The Art and Practice of Leading Sustainable Innovation In Your Organization By David Weiss and Claude Legrand John Wiley & Sons $39.95 Innovation is important to the future success of your organization. Agree or disagree. Your organization is effective atContinue reading “Book review: Innovative Intelligence”

Book review: When the Headline is You

This review was orginally published in the March 14 edition of The Hamilton Spectator. When the Headline is You: An Insider’s Guide to Handling the Media By Jeff Ansell I happen to really like reporters. I like their slightly warped sense of humour, the bemused way they look at our mixed up world and theirContinue reading “Book review: When the Headline is You”

Book review: Workarounds That Work

This review originally ran in the Feb. 28 edition of the Hamilton Spectator. Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work By Russell Bishop McGraw Hill You and I belong to one of two clubs at work. We’re either part of the 99 per cent crowd or charter membersContinue reading “Book review: Workarounds That Work”

Book review: Power — Why some people have it and others don’t

Power: Why Some People Have It And Others Don’t By Jeffrey Pfeffer HarperCollins ($32.99 Cdn) You’re a team player. You do your best to fit in. You go along to get along. You play by the rules. You’re a workhorse. You get the job done and done right. No fanfare. No drama. No blowing yourContinue reading “Book review: Power — Why some people have it and others don’t”

Book review: Islands of Profit in a Sea of Red Ink

Note: This review was originally published in The Hamilton Spectator. Islands of Profit in a Sea of Red Ink By Jonathan Byrnes Portfolio / Penguin ($35 Cdn) The next time all your managers get together for a meeting, here’s something worth adding to the agenda. Get each manager to list the five customers you shouldn’tContinue reading “Book review: Islands of Profit in a Sea of Red Ink”