Who do you want driving your organization?
A leader who won’t start boarding the bus until everyone’s had their say on where to go and reached consensus on what route to take?
Or a leader who’s already behind the wheel, revving the engine, telling everyone to buckle up and vowing to toss anyone who tries to slow, stop or steer the bus in a different direction?
Hitch your career to the second leader. It won’t be an easy or smooth ride. But there’s no guarantee the first leader will ever pull the bus away from the curb or go take your organization anywhere other than mediocrity or into a ditch.
“While consensus-based decision making is very popular and does tend to make people feel good, it is not necessarily the best approach,” says Scott Stawski, a senior executive with DXC Technology and author of The Power of Mandate.
“Too many senior leaders practice consensus management in a business environment that demands a different approach. Companies using harmony of decision making can be on a fast track to failure for the simple reason that consensus is not necessarily about what is best for the company. Nor is it about establishing and moving toward a vision that lifts everyone’s performance. It is about finding the outcome that is least objectionable to everyone involved. Comfortable organizations rarely change the world.”
Mandate driven leadership can be your organization’s best strategy for world-changing disruption and strongest defense against feel-good group think.
Mandate driven leaders do a masterful job of continually communicating a clear and compelling vision for a better future. You may not agree with that vision but at least you’ll know what it is so you can make an informed decision about whether to get on or off the bus.
Mandate driven leaders drive to the outcome instead of following established processes. “The outcome is survival and mandate driven leaders often break what many believe to be the established rules of business processes to get there. The ride may be bumpy but if you are on the bus the destination is phenomenal.”
Mandate driven leaders also possess an unrelenting focus and determination to reach their ultimate destination. They won’t take no for an answer. They don’t accept excuses and they hold everyone accountable and to a higher standard of performance. Under their watch, organizations stand a far better chance of not only surviving but thriving.
Mandate driven leaders don’t care if you agree with them or like them. They’re not out to win popularity contests. They also know that crowds aren’t always wise.
“We need leaders who can push organizations in directions they may not want to go, in part because they don’t realize they need to,” says Stawski.
“These leaders have a vision, and they command the organization to take a certain course of action to achieve that vision. These visionary leaders have a belief, idea, strategy or tactic that is so compelling that they do not accept no for an answer. Through mandate, they drive the vision from concept to implementation. Through this leadership willpower, organizations are propelled toward the vision.”
So how do you become a mandate driven leader? Take responsibility for your continual leadership development, says Stawski. Establish a network of formal and informal mentors and start reading everything you can find about leadership and what’s on the horizon for your organization and industry.
“I’ve known and studied quite a few leaders over the course of my career and the single most common denominator seems to be a voracious thirst for knowledge. Not just about leadership per say, but about any and every topic that they could apply to the teams they are trying to lead.”
Despite profiling only billionaire white guys from the world of tech, Stawski makes a strong case for why we should hand the keys over to mandate driven leaders and rethink the reflexive need for consensus management.
This review first ran in the July 6 edition of the Hamilton Spectator.
Jay Robb serves as communications manager for McMaster University’s Faculty of Science, lives in Hamilton and has reviewed business books for the Hamilton Spectator since 1999.