The 3 phases for getting customers to know you, like you and trust you (REVIEW)

This review first ran in the Sept. 1 edition of The Hamilton Spectator. The 1-Page Marketing Plan: Get New Customers, Make More Money and Stand Out From the Crowd By Allan Dib Successwise $19.95 You deep fry Hamilton’s best donuts. You bake the city’s best bread, brew the best craft beer or serve the bestContinue reading “The 3 phases for getting customers to know you, like you and trust you (REVIEW)”

8 steps to turn your potential into high performance (review)

This review first ran in the Aug. 18 edition of The Hamilton Spectator. Eight Steps to High Performance By Marc Effron Harvard Business Review Press $39 There will always be someone who’s smarter than you. And there’ll be someone who’s been blessed with better genes and looks, a more winning personality and a life ofContinue reading “8 steps to turn your potential into high performance (review)”

The 3 types of leaders who make us quit (and the 2 who inspire us to stay)

This review first ran in the Aug. 4 edition of The Hamilton Spectator. A Great Place to Work For All By Michael Bush Berrett-Koehler Publishers $25.95 You may want to see what’s being said about your organization on Glassdoor. It’s a website that combines job postings with reviews from current and former employees. They rateContinue reading “The 3 types of leaders who make us quit (and the 2 who inspire us to stay)”