June issue of Harvard Business Review a great read

Lots of informative articles in the latest Harvard Business Review on rebuilding trust, innovating in turbulent times and an assessment of Obama's first 90 days in office. Some key points… New leaders must do 3 things right within their first 90 days on the job: Secure early wins to build credibilty and avoid /mitigate lossesContinue reading “June issue of Harvard Business Review a great read”

Book review: Personality not included

Personality Not Included: Why Companies Lose Their Authenticity And How To Get It Back By Rohit Bhargava McGraw Hill $28.95 So have you lucked out and found the next Jared Fogle? You remember Jared. He's the guy from Indiana who dropped 45 kilograms in three months by eating turkey and veggie subs for lunch andContinue reading “Book review: Personality not included”

Building a speaker’s bureau

Pulling together the framework for a speaker's bureau here at work. The bureau would coordinate, support, promote and evaluate speaking engagements by the leadership team. We'd respond to and proactively seek out engagements to connect with key audiences. Two great online resources for corporate speaking engagements: Ragan Communications (check out the speechwriting section) and Nick Morgan'sContinue reading “Building a speaker’s bureau”

The TED Commandments for public speaking

Check out The TED Commandments on Presentation Zen. Here's the rules every presenter at the annual TED Conference must follow. Worth adopting in your own workplace if you're plagued with really bad and boring presentations. Thou Shalt Not Simply Trot Out thy Usual Shtick. Thou Shalt Dream a Great Dream, or Show Forth a WondrousContinue reading “The TED Commandments for public speaking”

A cool idea to engage kids in math using mobile phones

The latest issue of Fast Company has an article on apps for iPhones and Crackberries. Seems everything's migrating to mobile phones and there's a fortune to be made from $2.99 downloadable applications. So here's a really cool idea from the Virginia Department of Education — it's a competition to create an iPhone app that engagesContinue reading “A cool idea to engage kids in math using mobile phones”

I went to Disney World and all I got was this really cool book

Picked up Be our Guest: Perfecting the art of customer service by the Disney Institute. The salesperson (cast member) working the register at a store in Downtown Disney seemed geniunely surprised that someone actually bought the book. Review to come. Here's an online tool to measure the ability of your organization to deliver Disney-like customerContinue reading “I went to Disney World and all I got was this really cool book”