It’s Our Ship: The No-Nonsense Guide to Leadership By Michael Abrashoff Business Plus $28.99 New employee orientations can create memories that last a lifetime. Here’s what’s burned into my brain after some 100 hours worth of new hire welcome wagons. I remember the manager who wrapped up his presentation by pulling the trigger on aContinue reading “Book review: It’s our ship so be an engaging leader”
A PowerPoint and handbook on how to help community groups generate positive press is posted here on slideshare.net. Part of a media relations summer camp for partners of the Hamilton Roundtable on Poverty Reduction.
Boom! 7 Choices For Blowing The Doors Off Business-as-UsualBy Kevin and Jackie FreibergThomas Nelson$19.99 We’re at a waterpark resort in the honeymoon capital of Canada. It’s been a great day for the kids. A long day for the parents. And the night is still young. We’re off to a bedtime story in the front lobby.Continue reading “Book review: 7 choices worth making”
Went to the Canadian Warplane Heritage Museum yesterday afternoon in search of a birthday gift for The Person Who Has Everything. You can book flights on vintage planes at the museum and buzz around Hamilton. We got talking with the staffer who works the front desk. Also at the front desk was a volunteer whoContinue reading “Customer service done right”
A few weeks back, I helped proofread posters for a report to the community event put on by the Hamilton Roundtable for Poverty Reduction. Dozens of community groups submitted posters. Download NHCNC.pdf for a sample poster. Didn’t find any typos in the posters. But I did find a ton of great story ideas. Stories that haveContinue reading “Start spreading the news”
Did Gallup’s online strengths development program. Results were pretty much dead-on. Helps explain why and how I can irritate folks to no end. The program’s ideas for action summary is helpful. My top 5 themes: Maximizer: seek to transform something strong into something superb. Introduce a spirit of optimism, energy and enthusiasm to individuals andContinue reading “A maximizing, empathetic, adaptable, futuristic activator”